Security

The following security guidelines must be followed by applicants who visit the VisaMetric visa application offices. Visa applicants may not use or carry the following items within VisaMetric offices in accordance with the security requirements of the represented Diplomatic Missions:

  • Mobile phones must not be used including for taking photos and/or record audio or video;
  • All inflammable substances and sharp objects;
  • Weapons or objects similar to weapons or any explosive materials;
  • Animals (due to potential allergic reactions);
  • Sealed envelopes or packages;
  • Alcohol or alcohol containers;
  • Food and beverage;
  • Bags or suitcases larger than a cabin size suitcase.

The list includes but is not limited to the items listed above.

  • Security guards and office employees are authorized to deny access to suspicious individuals and/or to prevent the introduction in the VisaMetric visa application centers of other objects not mentioned in the list. Security guards are authorized to check bags at any stage of the visa application process;
  • For security reasons, friends, relatives or business contacts accompanying visa applicants may not enter the application center (Only the applicant or the person applying on behalf of the applicant may enter VisaMetric offices.). Only one person shall be accepted to accompany physically handicapped applicants or illiterate applicants;
  • Applicants may not enter areas other than common visitors areas within VisaMetric offices such as personnel working areas, toilets, etc.;
  • The VisaMetric offices do not provide any designated areas to store the items mentioned above. Applicants are kindly requested to find alternative ways to store these items before entering the visa application centers;
  • VisaMetric offices are monitored by cameras on a 7/24 basis as per our security policy.

GENERAL INFORMATION ON THE PROTECTION AND PROCESSING OF PERSONAL DATA AS VISAMETRIC

We show maximum sensitivity to the security of your personal data. Certain personal data with which the company operates are subject to the Personal Data Protection Law, secondary regulations (regulations, notifications) and binding regulations.

1. INFORMATION ON THE SUPERVISOR OF PERSONAL DATA

In accordance with the law, registered in the Kosovo Business Registration Agency with the unique identification number 811887655, VISAMETRIC L.L.C L.L.C is the "Data Supervisor".

2. PURPOSES OF PERSONAL DATA PROCESSING

To fulfill the obligations arising from the relevant legislation; To carry out commercial activities by the company in accordance with the legislation and policies of the company; To manage customer relations and communication processes.

3. TRANSFER OF PERSONAL DATA

Based on Article 19 of the Law on the Protection of Personal Data, the data subject has the right to receive personal data related to him or her that he or she has provided to the controller and has the right to transmit those data another controller. The transfer of personal data, which have been processed or those that will be processed in other countries and to international organizations, can be done only in accordance with the provisions of this law, based on Article 44 of this law.

4. METHODS AND LEGAL BASIS FOR THE COLLECTION OF PERSONAL DATA

Personal data is collected by authorized units and employees of the Company through automatic and non-automatic methods, verbally, in writing or electronically. Based on Article 5 of the Law on the Protection of Personal Data, the processing of personal data is legal if the criteria are applied: if the data subject has given consent, if the processing is necessary for the fulfillment of a contract, for compliance with a legal obligation, for performing a task of public interest.

5. STORAGE OF PERSONAL DATA

By contacting Visametric at any time:

-Receiving information if personal data has been processed or not,

-If personal data has been processed, requesting information about this,

-Receiving information about the purpose of personal data processing and if they are used in accordance with the respective purpose,

-Receiving information about third parties to whom personal data have been transferred inside and outside the country,

- In case personal data has been processed incompletely or incorrectly, requesting their correction,

- Regardless of the fact that they have been processed in accordance with the provisions of the law, requiring the deletion or elimination of personal data in the event that the reasons requiring their processing are removed,

- Requesting the removal of damages in case of any damage due to the processing of personal data in violation of the Law

- To exercise your rights mentioned above, you can send your request, which includes your necessary identifying information as well as your explanations regarding the right you want to exercise.