Extra services

Can I send my application by courier?

No, applications sent by courier are not accepted. Each applicant should apply at an VisaMetric office in person or through a person authorized by proxy.

Are the term of my travel health insurance and the visa period related?

Your travel health insurance should cover your entire travel.

What are the passport delivery hours?

Passport delivery services are provided between 8.00 am -12.30 pm / 1.30 pm - 6.00 pm at all our offices.

How can I track my delivery?

You may track your passport using the information provided in the text message sent to you by the courier company upon your request.

Can somebody else receive my passport?

The passports cannot delivered to people other than those whose names are on the tracking receipt submitted to you during your application. You are required to present a valid ID document when picking up your passport in person, while someone else with proxy powers may receive the passport by presenting the original receipt and a valid ID document.

Do I have to use the additional services provided by VisaMetric ?

All of our additional services are optional and do not affect the process or the result.